Neighborly puts the health and safety of our clients and the volunteers who serve them as our top priority. We have taken measures to adapt our Meals on Wheels (MOW) delivery protocols. Here are just some of the ways we keep volunteers safe:

• Practice social distancing at orientations and at each site.

• At several sites we offer “curbside” pick up and drop off. Insulated meal totes and route sheets are delivered to volunteers while they stay in their vehicle.  Volunteers notify their site coordinator when they return from deliveries and staff retrieve the empty totes and completed route sheets.  For locations where curbside pick up/drop off isn’t available we limit the number of volunteers in each site and have marked floors for 6’ social distancing.

• We provide masks, cloth face coverings, hand sanitizer, and gloves to our MOW volunteers.

• Volunteers do not enter clients’ homes; clients are called ahead of delivery so they anticipate the time of their meal delivery. After contacting clients, volunteers practice social distancing when dropping off meals.  Volunteers need only see someone in the home retrieve the meal.

• At our Adult Day Centers and senior dining sites, volunteers will be incorporated back into daily activities as soon as our local, state, and federal officials provide those directives.