Trusted Senior Services Provider since 1966

Neighborly puts the health and safety of our clients and the volunteers who serve them as our top priority. We have taken measures to adapt our Meals on Wheels (MOW) delivery protocols. Here are just some of the ways we keep volunteers safe:

• We provide masks, hand sanitizer, and gloves to our volunteers.
• Physical distancing practiced at all sites.
• At several sites we offer curbside service. Insulated meal totes and route sheet tablets are delivered to volunteers while they stay in their vehicle. Volunteers notify their site coordinator when they return and staff retrieve the empty totes and tablets.
• Volunteers do not enter clients’ homes; clients are called ahead of delivery so they anticipate the time of their meal delivery. Volunteers practice physical distancing - meals are placed in grocery bags and hung from door handles.
  • For locations where curbside pick up/drop off isn’t available we limit the number of volunteers in each site and have marked floors for 6’ physical distancing.
• Volunteers watch clients retrieve the meal.
• Volunteers will be incorporated back into the activities at our Adult Day Centers and in other capacities as soon as our local, state, and federal officials provide those directives.