Procurement: Bids and Proposals
Neighborly is proud to serve as a trusted nonprofit dedicated to helping seniors maintain their independence, health, and quality of life. To deliver exceptional services, we partner with vendors, service providers, and contractors who share our commitment to quality, accountability, and community impact.
We welcome proposals through a fair, open, and transparent procurement process—ensuring the highest value and best service for the seniors who depend on us every day.
Contact Info
Neighborly Care Network
Administration Office:
5225 Tech Data Dr, Suite 102
Clearwater, FL 33760
Phone: (727) 573-9444
Fax: (727) 756-10164
Current Procurement Opportunities
We are currently accepting proposals for the following opportunity:
Title
Nutrition Services Vendor for Congregate
and Home Delivered Meals
Type
RFP
Deadline
April 30, 2025
Submit Questions via Online Form: Use this online form .
Note: Answers to submitted questions will be posted at least weekly until 5 days before the submission deadline.
Apply Online Here (Caterers): Caterer Application Form
Upload Bid Documents: Caterer Bid Upload Files
Important Notes
- All proposals must follow the requirements in the RFP documents.
- Proposals must be submitted using the official online links.
- Late submissions will not be accepted.
If you encounter any issues during the submission process, please contact us immediately at bidprocurement@neighborly.org.
Bids and Proposals (Procurement)
Partnering with Neighborly to Support Seniors across Our Community
Neighborly is proud to serve as a trusted nonprofit supporting seniors’ independence and well-being. To deliver high-quality services, we partner with vendors, service providers, and contractors who share our commitment to excellence, community impact, and accountability.
We welcome proposals through an open, fair, and transparent procurement process to ensure we deliver the best value and service to those who depend on us most.
Nutrition Services Vendor for Congregate Meals
| Title | Type | Deadline | Status | Documents |
|---|---|---|---|---|
| Nutrition Services Vendor for Congregate Meals | RFP | May 15, 2025 | May 15, 2025 Open | RFP_Meals_Neighborly_Rolling_2025 (PDF) RFP Submission Guidelines & Proposal Outline (PDF) |
Below are active procurement opportunities currently open for bidding:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provides and assists participants with personal care and assists nurse as needed, per written plan of care, including, but not limited to, assisting individuals who use canes, walkers and have an unsteady gait, and assist with toilet activities and pushing wheelchairs.
Leads, motivates develops and assists participants in the program of therapeutic, recreation and educational activities, per written plan of care, including, but not limited to, demonstrating physical exercise and assisting participants in performing physical exercises
Reports and/or records changes in participants’ status/behavior.
Substitutes at any of the other centers as assigned, performing primary and secondary functions as directed by Center Manager in assigned center.
Assist and maintaining a working partnership with volunteers in areas such as orientation to center, participants and their needs, training and center participants activities.
Maintains the cleanliness of the center.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES
Knowledge of human development, including the process of aging.
Ability to learn and implement the variety of therapeutic recreational activities that can be established at multipurpose activity centers for the elderly.
Strong communication skills with a compassionate, client-centered approach.
Highly organized
Ability to lead small and large group activities.
Maintain client and agency confidentiality.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or equivalent combination of education and experience or CNA/HHA certification
CERTIFICATES, LICENSES, REGISTRATIONS
- Abuse and Criminal Background Check
- CNA/HHA Certified, if applicable
- Statement of Good Health and TB Test
- CPR Certification as required by A.H.C.A
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, and talk and hear. The employee frequently is required to stand and walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TRAINING REQUIREMENTS
Job Specific: Take any job-related training if required
APPLY NOW!
Email your resume to jobs@neighborly.org and list the position in the subject line.
Thank you for your interest in joining Neighborly.
Position Title: Program Assistant
Department: ADC
Status: Full Time
Pay: $15 to start
Hours: 8-5 M-F
Title
Type
Deadline
Documents
Benefits: available based on position and hours, ask your hiring manager for details.
Apply Now!
Email your resume to jobs@neighborly.org and list the position in the subject line.
Thank you for your interest in joining Neighborly.
How to Submit Your Proposal
Begin by completing the Caterer Application Form—your first step toward becoming a trusted partner in delivering nutritious meals to seniors.
Submit all required documents through our secure online portal. Please ensure your files meet the submission criteria outlined in the RFP.
Have questions about the RFP? Use our official form to submit them. Responses will be posted weekly until five (5) days before the submission deadline.
Important Reminders
- All proposals must follow the requirements outlined in the RFP documents.
- Only applications and uploads submitted via the official online forms will be accepted.
- Late submissions will not be accepted.
If you encounter any issues during the submission process, please contact us immediately at bidprocurement@neighborly.org.
Questions and Answers for RFP 07-2025
Below are responses to frequently asked questions to help clarify submission details, contract terms, and pricing expectations.
No, the performance bond is not a quarterly bond. It is required once per awarded contract and remains valid for the entire term of the agreement, including renewal periods. Vendors do not need to renew the bond each quarter unless a new contract is awarded or materially modified.
The rolling RFP allows multiple vendors to be considered for contract awards at multiple points during the year. While vendors selected in the initial round (e.g., May 25) may be awarded 1-year contracts with renewal options, additional vendors may be added quarterly to meet geographic coverage needs, increase variety, or improve capacity for special programs or grants, e.g., working with local restaurants. Contract opportunities are not closed after the initial award. We aim to ensure all caterers are evaluated by and held to the same standards.
Yes. The RFP remains open throughout the year with quarterly submission deadlines. Other vendors may submit proposals for any of the meal types or service areas listed in Section 3, even after the initial awards. Contracts may be awarded to additional vendors based on program needs, performance, and client demand.
The max cost listed is a guideline based on current funding availability and cost analysis. While it reflects the target ceiling for per-meal pricing, Neighborly reserves the right to negotiate terms and consider price adjustments based on market conditions, funding changes, or value-added services.
No, this RFP does not require vendors to submit firm pricing for 2027 and 2028 at this time. Vendors should propose pricing for the initial contract period (e.g., January-December 2026). Vendors may also submit projected pricing for 2027 and 2028. Renewal pricing for 2027 and 2028 can be negotiated annually based on performance, funding, and cost of service.
No, this does not mean there will be no negotiation. Renewal pricing for 2027 and 2028 will be subject to negotiation at the end of each contract year, contingent upon satisfactory performance, continued funding, and mutual agreement.
The sealed proposal PDF is the complete proposal document submitted by the vendor in response to the RFP. It must be saved as a non-editable, password-free PDF file and should include all required sections such as pricing, company qualifications, sample menus, insurance certificates, and other supporting materials.
The term “sealed” refers to the fact that it must be submitted securely (via approved upload method) and must not be viewed until the official bid opening or evaluation period, ensuring fairness in the selection process.
A HACCP plan (Hazard Analysis and Critical Control Point) is a written food safety plan that identifies potential food safety hazards during the production, preparation, and delivery process. It outlines critical control points (CCPs) where those hazards can be prevented, eliminated, or reduced to safe levels.
All vendors providing meals must follow a HACCP plan to ensure food is stored, prepared, and delivered in compliance with state and federal food safety standards, particularly when serving vulnerable populations like older adults.
Yes, vendors may deliver home-delivered and congregate meals at the same time to the same Neighborly site, provided that both meal types meet their respective temperature, packaging, and labeling requirements. Delivery schedules must ensure meals are received by the required time (typically no later than 9:45 AM) to allow for same-day distribution.
Frozen packs of home-delivered meals should be delivered to the Neighborly Admin site, not directly to client homes. Neighborly handles the final distribution to clients through its volunteer and staff delivery network. Vendors are only responsible for delivery to the specified drop-off locations.
Frozen meals are typically delivered in packs of 5 or 7 meals per client once weekly or 10-14 meals biweekly. The specific volume may vary by site and route. Detailed delivery schedules will be coordinated based on service area and client needs after contract award.
The submission form closely follows the order of the Submission Guidelines & Proposal Outline document, but Microsoft Forms does not allow a preview of all questions at once. You can save your response for your records.
Yes, hot meals delivered to congregate sites must be in sealed containers that maintain safe holding temperatures. Each hot meal does not need to be labeled, but a delivery invoice with the menu name, preparation date, and any other items delivered must be available. Compostable clamshells may be acceptable for congregate meals if they meet food safety and labeling requirements, and do not leak.
The “weekend number” refers to the number of individual meals to be delivered during the week for consumption on weekends. These are typically shelf-stable, chilled, or frozen meals intended for home-delivered clients only. Neighborly does not operate congregate dining sites on weekends.
Neighborly is requesting pre-portioned, pre-packaged meals for congregate sites, but we can accept bulk meals occasionally. Most meals should be fully prepared off-site and delivered in sealed containers, ready for service. The format supports consistent portion control, food safety, and minimal on-site preparation by staff.
Contact Info
Neighborly Care Network
Administration Office:
13945 Evergreen Avenue, 4th Floor
Clearwater, FL 33762
Phone: (727) 573-9444
Fax: (727) 756-10164
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