Dining Site Coordinator
Acts as program representative for the daily operation of the Nutrition Services Senior Dining site to which assigned; may oversee and participate in the packaging of Home Delivered Meals with the aid of staff and volunteers by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Implements and oversees the total food service program with the guidance of the Nutrition Operations Manager and the Director of Nutrition.
Assures the accurate serving of meals to the senior dining participants, providing direct oversight to volunteers or helpers at the site.
Completes accurate food and protein control forms
Reports issues with food quality, quantity, or delivery
Assures the correct packaging of Home Delivered Meals for distribution.
Maintains safe food handling and sanitation according to Chapter 64E-11 Food Hygiene of the Florida Administrative Code
Maintains daily client records, including creating, updating, and keeping participants’ files and related documents and initial paperwork.
Administers initial and annual 701C assessments. May administer 701S assessments as needed.
Uses the computer and phone daily to communication and track client activities and records.
Generates Senior Dining meals ordered and served daily in the client database.
Accountable for tracking money for special activities.
Assists with collecting client contributions.
Purchases supplies for the site as needed.
Works closely with the Volunteer Coordinator to ensure the effective functioning of the volunteer program. Duties include:
Supervise, train, and retain volunteers
Schedule drivers for MOW routes
Arrange coverage for open MOW routes
Plans and implements activities at the dining site.
Serves coffee and meals to senior diners.
Provides excellent customer service to the clients and the site’s community.
Attends required Nutrition meetings. Conducts meetings with site staff and volunteers as needed.
Attends all site council meetings and submits minutes to the Food Service Supervisor.
Troubleshoots emergencies at the site. Completes and provides an incident report to Nutrition Operations Manager within 24 hours of the incident.
Has reliable transportation to attend training, in-services, and secure site supplies.
Completes appropriate forms, e.g. performance evaluations, incident reports, complaints, grievances, according to Neighborly policies.
An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
OTHER SKILLS AND ABILITIES
Knowledge of the aging process
Basic computer skills such as creating simple documents and spreadsheets with Microsoft Office, ability to send and receive email and view and attach files, knowledge of computer terms, e.g. reboot, USB port, WIFI, Ethernet cable
Knowledge of record keeping and clerical office procedures
Effective oral and written communication skills
The ability to work efficiently under pressure with deadlines
The ability to work effectively with community/statewide agencies
The ability to adhere to department, agency and client confidentiality policies
Directly supervises employees and volunteers at the dining site. Responsibilities include interviewing, training employees and volunteers; planning, assigning, and directing work; evaluating performance; disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The employee is regularly required to speak, hear, and comprehend English. The employee frequently is required to stand; walk; sit; use hands and fingers; reach with hands and arms; and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 30 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee regularly works with interruptions. The employee may encounter confused, potentially aggressive or upset staff, participants and volunteers. The employee may be exposed to traffic. There is a moderate noise level in the work environment.
New Hire Orientation
New employee checklist at site
ServSafe or Food Handlers’ course
In-services, as required (Elder abuse, Alzheimer’s Disease and Dementia)
Email your resume to email@example.com and list the position in the subject line.
Thank you for your interest in joining Neighborly.