Scheduling/Dispatch (Transportation) - Neighborly Senior Care Network

Scheduling/Dispatch

SUMMARY

We’re seeking a detail-oriented team member to assist with daily scheduling and dispatch operations. This role supports the smooth coordination of transportation services by managing phone inquiries, verifying rider eligibility, dispatching drivers, and maintaining accurate records. This position is part of a three-person scheduling/dispatch team.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Answer and route phone calls professionally.
Confirm rider and destination eligibility.
Communicate program details and service options.
Coordinate with other Neighborly programs and forward referrals.
Handle dispatch functions as needed.
Maintain accurate reports and documentation.
Support overall department operations with a positive attitude.

QUALIFICATIONS

High school diploma or GED.
1–3 years of related experience.
Strong communication and customer service skills.
Familiarity with Pinellas County roads and services.
Basic computer skills and ability to input client data.
Valid Florida Driver License and background clearance required.

OTHER SKILLS AND ABILITIES

Work well in a team environment
Strong communication skills with a compassionate, client-centered approach.
Highly organized
Maintain client and agency confidentiality.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); Valid Florida Driver’s license and ability to pass background check

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Florida Driver’s license

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, and talk and hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAINING REQUIREMENTS

Job Specific: Take any job-related training if required

APPLY NOW!

Email your resume to jobs@neighborly.org and list the position in the subject line.

Thank you for your interest in joining Neighborly.

Position Title: Scheduling\ Dispatch
Department: Transportation
Status: Part Time
Pay: $17 to start
Hours: 30 hours per week, daytime shifts

Benefits: available based on position and hours, ask your hiring manager for details.

Apply Now!
Email your resume to jobs@neighborly.org and list the position in the subject line.

Thank you for your interest in joining Neighborly.